Returns & Exchanges

At Honeybalm, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return window for all skincare products. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your Honeybalm products in their original box and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.